回复客人询盘范文 第1篇

回复询盘附上资料的相关表达：

According to your inquiry, we have enclosed the quotation for your reference.

In response to your inquiry, please find attached the quotation for xx in this email.

To address your request, please find attached the detailed quotation for xx.

We are pleased to satisfy your demand with the attached quotation.

以上表达均表示：根据你的询盘/要求，我们随附报价。

回复客人询盘范文 第2篇

Dear Edison Bonilla,

How are you? Thanks a lot for your mail and your trust on us.

I noted that you are interested in our products with item BL-88, I think you got the size and specifications from the details from price of it is enclosed. Please check. As usual,we use the T/T as our minimum order quantity is separately enclosed our full e-catalogue. Please feel free to ask me,if you have any more question./I kook forward to hearing from you. / I can send samples to you, if you reply to me/I can do for you some special samples, if you reply to me /

Yours,sincere

Star Cheng

Company: Shenzhen Qkie Electronic CO., LTD

Cuntry:China

Add:5/f,Building A,Xixiang haoye Technology park,Fuyong Town,Baoan District,ShenZhen City,China

Tel: 86-755-2751 2960

Cel:+86

Fax: 86-755-2751 6546

Gmail:

Website:.cn

建立业务关系

Dear Sir or Madam:

A few months ago we had the opportunity to see a display of your productds at the Guangzhou International Trade Center ,and we were most impressed by the quaity and low prices.

We should like to offer you our service as a trading firm ,and would mention that we are experienced importers of our country ,and are enjoying a good reputation all over the world.

In addition ,we operate our own advertising agency ,and we can use the latest marketing procedures quite will be sure of your sales if you would allow us to promote sales of your products througout China .

Your early reply will be highly appreciated.

Yours faithfully,

1. we are one of the largest importers of ….in…and shall be pleased to establish business relations with you.

2. we enclose a copy of our catalogue for your reference and hope that you would contact us if any item is of interest to you.

3. we ,therfore,take pleasure in informing you that we are an enterprise

manufacturing shirts.开发信

4. the products manufactured here have been proved by a scrupulous test to be sound.严格的质检认证

5. Enclosed are a brochure and a copy of our price list to give you a general idea of our products available.寄手册

6. We are sending you separately our pattern-book with the price list.随函附寄

are confident that you can do some profitable business.相信贵方可以获利。

would like to enter into direct business relations with you on the basis of equality ,mutual benefit and exchange what one has for what one need.平等互利的基础上

t remember to tell you then Mexican market is very competitive 市场竞争激烈

10. The designs and colors of all products will almost exactly match your needs询问详细信息

包装和唛头

1. We want you pack the tins in cartons ,each containing 12

tins,separated by corrugated paper dividers.

2. We trust that you will give special care to the parking in order to

avoid damage in transit.

3. Each case should be marked with the following: name of the

commodity, quantity, country of origin, etc.

4. We can do exactly according to your packing instructions. 支付货款

1>Dear Sir or Madam:

We are writing to refer you to our letter dated Jan 11,20xx, in which we confirmed the acceptance of your order NO . that letter,we promised that the shipment would be made by the end of March subject to your L/C reaching here by the end of January.

However until now we haven’t received your L/ you please promptly instruct your banker to open an irrevocable L/C at sight in our favor without further delay so that we can arrange for prompt shipment?If your L/C cant reach us within 10 days ,we are afraid that we may be able to ship the order as instructed.

We are looking forward to receiving your early reply.

2>Dear Sir or Madam:

I have received your letter to tell you that I have today through the National Bank established the confirmed,irrevocable Letter of Credit in your favor for the amount of Euro 62,000 payable by sight draft accompanied by a full set of the shipping documents.

Hi Mike,

Samples received and already passed to vendor. The material was PP, not ABS. Offer sheet is preparing and will be sent to you soon. By the way, raw material increased these days, pls make a decision quickly to go ahead after price confirmed. We'll arrange the mass production asap.

Thanks and best regards,

4.开发信RE:the SECRET how to reduce mouse cost

Good Qkie electronic technology Co.,ltd trading here, exporting MOUSE / KEYBOARD with good quality and low price in US. We are pleased to enclose you our ENTERPRISE CULTURE,pls kindly check. Call me, let's talk details.

BR,

Star

Company: Shenzhen Qkie Electronic CO., LTD

Cuntry:China

Add:5/f,Building A,Xixiang haoye Technology park,Fuyong Town,Baoan District,ShenZhen City,China

Tel: 86-755-2751 2960

Cel:+86

Fax: 86-755-2751 6546

Gmail:

Website:.cn

各种询盘回复范本

高效回盘5大要诀

及时：接到买家询盘，要给予及时反馈，确保询盘回复有效性。通常在1小时内完成回询盘，订单生成的率高达70%，回时间超过10小时，会大大降低订单生成率。

专业：卖家应具备丰富的行业知识，对于客户关于产品方面询问，能够给予专业解答。

准确：要将回复信写得很清楚，首先要正确理解买家来函的准确意思，如有不清楚的地方，则应立即去函向客户询问了解，切忌一知半解。

具体：尽量一次性多传达自己的意思，以免来回沟通错过了商机。

格式：格式一般分为称呼、正文、敬祝语、落款几个部分，语言简洁准确，避免出现语法和拼写的错误。鉴于东西方文化的差异建议回答卖家问题直截了当，一般疑问句建议先回答yes或者no，然后再补充自己需要说明的。 回盘参考模版

不同状态下订单，回复询盘的方式和技巧各有不同。下面将订单状态大致分为一下几类：

1、未付款询盘回复：

第一主动出击，当买家下单后应及时主动与买家联系，联系内容可以按照先后顺序包括为打招呼，对产品进一步的介绍，并告知请付款以及时查看库存备货，尽快发货。下面一个不错的回复：

Dear ,

we have got your order of......

The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.

When the payment is finish, I can stock up the item and get it ready for shipping.

If any further questions, please feel free to contact with us.

Thanks

Best Regards

2、已付款订单的回复：主要内容包括确认产品的规格，尺码等等具体事宜，表现卖家的专业性下面是一个不错的例子：

Dear ,

I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit.

If you have any other questions, Please feel free let me know.

We are looking forward to getting your early reply.

Best Regards

3、发货后的回复：

从货物离开中国海关至买家收到货物建议每个阶段卖家都给买家发一封邮件通知买家，直到买家收到货为止。因为买家付款后都急于收到货物，而邮寄过程一般又是5-10天不确定的，因此这样随时通知买家货物状态一是表现自己商业城信度二是及时的沟通能让买家不再急切询问。

A、告诉买家订单详情

Dear Customer，

The item you order is already shipped and the tracking number is

The mail status is as follows:

SHANGHAI

Dispatch from Sorting Center

This is the status of your order. You will get it soon.

Thanks for your support and understanding.

B、 询问是否收到货物

Dear customer,

This is the status showing on EMS. Have you already got the items? If you have got the items, please let me know.

Thanks

4、 客户投诉产品质量有问题

Dear customer,

I received the boots but I can't sell them because the Gucci box was ripped up if you can't secure the packages better than that then you will not be hearing from me again!

Dear friend,

I am very sorry to hear that. The damage must happened during transportation. I usually make sure everything is in good condition before shipping products out. I make sure giving you more discounts to make up when you buy from me next time. Thanks for your understanding.

Best Regards

5、订单完成

Dear customer,

I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you.

Thanks

Best Regards

6、提醒买家给自己留评价，这是在交易结束后很重要的一个环节

Thanks for your continuous support to our store, and we are

improving ourselves from service, quality, sourcing and so on.

it would be appreciated if you can leave us a positive feedback ,it's a great encouragement to us，if there's anything I can help with ,don't hesitate to tell me .

Best wishes

7、折扣

Dear ,

Thanks for your message.

Well, if you buy the 2 items, we can offer you a GBP discount. Once we confirm your payment, we will post the item for you in time.

Please feel free to contact us if you have any further question.

Thanks & Best regards!

8、常见问题回复

A、推广新产品，采购季节期间根据自己的经验，可给买家推荐自己热销的产品。

Hi there,

As Christmas is coming, we found hair straightened has a large

potential market. Many customers bought them for resale on DHgate or in their retail store because it's a high profit margin have a wide range of GHD mk4 STRAIGHTER products on sell as well. Please click the following link to check them out. If you have more than 10 pieces in one order we can help you get a wholesale price. Thanks.

Regards

B、货物断货，货物偶尔的断货只要认真解释一下，买家一般能够理解，最好的办法是告诉买家自己会积极尽量帮他找到库存，同时向他介绍类似的款式供其选择。

We are really sorry that the bag you order is out of stock at the moment. I will contact the factory to see when they are going to be available again. I would like to recommend you some other pretty bags which have the same style. Hope you like them as well. You can click on the following link to check them out.

If there's anything I can help with, Please feel free to contact .

Regards

C、改完价格再次催款，很多情况买家下单后觉得运费过高，不愿意付款希望卖家能够给与折扣，下面的回复可以借鉴一下：

Hi there,

We already reset the price for you. I give you another 10% discount on top of the original shipping price. Because the price we offer is lower than the market price and as you know the shipping cost is really high, we do not make much profit from this product. Hope you are happy with it.

IF any further questions, please feel free to contact us.

Regards

D、大量订购询问价格，大量订单询盘买家若是赶上采购季节应该是很有诚意的买家，对他们的回复要详尽一些，内容一般包括样品的价格，采购量和相应的价格，这个报价建议是包括运费的，给买家感觉是给他的一个优惠。

Hi there,

Thanks for your inquiry, and we really want to do more business with you, and I think it is the best way to place an sample order which is 45 USD shipping included, If 100 pieces in one order, we can offer you the bulk price which is USD/piece. I am looking forward to your reply.

Regards

就记录一次会议来说，要围绕会议议题、会议主持人和主要领导同志发言的中心思想，与会者的不同意见或有争议的问题、结论性意见、决定或决议等作记录，就记录一个人的发言来说，要记其发言要点、主要论据和结论，论证过程可以不记。...

公司三八妇女节活动方案1三八国际劳动妇女节即将到来，为了让广大女员工度过一个充实愉快、富有意义的节日，根据集团有关文件精神，经研究决定，在公司女员工中开展以争奉献、建功业、求进步、谋发展为主题的纪念三八系列活动，现将有关事...

装饰人体的物品总称，而今人对于新事物的认识不断进步，服饰的材质，样式也多种多样。下面是男士服装生产公司简介范文，欢迎参阅。男士服装生产公司简介范文1男主角(成都男主角服饰有限公司)成立于20xx年，座落于美丽的天府之国四川成都。...

回复客人询盘范文 第3篇

KISS原则 Keep it short and simple

写邮件的目的是为了沟通，不是卖弄英语水平，而是为了实际工作服务。

第二天：商务往来 Doing Business

Part 1 询盘处理 Dealing With Inquiries

9. 回复新客户的询盘 Counter offer to New inquiries

收到询盘后，第一时间回复。效率......

Subject: Offer sheet will be provided soon

Dear Abby,

We are pleased to received your email from Global .

I will check with my manager about unit price for each item, and give you reply with quotation in 3 days.

Any other interest, please also let me know.

Best regards,

Scott

Useful express

回复客人询盘范文 第4篇

以下询盘回复的例文供大家参考。但实际工作中需要根据实际情况灵活变通，切忌照搬照抄！

回复例1：可以针对首次来信没有明确需求，联系信息不全的客户

Dear Mr. Amir,

Many thanks for your inquiry dated(of) XXXX from .

In order to let us make more correct quotation accordingly, please kindly tell us the exact model number you prefer after checking our website of .

Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, how many workers, major product lines, company website and last year's sales turnover if possible. More details better price.

回复客人询盘范文 第5篇

1.如果客户在询价时提供了足够的信息，包括详细的产品信息和价格条款，那么这类客户一般比较专业，对产品和市场情况了解比较多，是高价值询盘。

那么业务员在回复这类询盘时要谨慎，且先不要问东问西，应该迅速整理报价，包括产品规格、材料、包装、货期、打样时间、付款条件等。回复一定要简单明了，尽量以公司的名义回复，这会给客户留下好印象。

2.客户询盘后，要做到精准匹配，也就是业务员要根据客户的需求匹配最适合客户的产品，而不是把最贵的产品给到客户。

3.在客户进行询价后，外贸业务员是可以知道客户是哪个国家的，那么业务员可以在回复文字后，加上客户母语的翻译，这更容易给客户留下深刻的印象，且客户会觉得很亲切。

4.很多业务员在收到客户询盘后，第一件做的事就是对客户进行背景调查，其实对于信息充足可以直接报价的询盘，可以及时回复报价。如需要一定时间才能核价的，也应该先回复客户正在处理，大概什么时候可以回复报价。

回复客人询盘范文 第6篇

询盘回复

第一节 询盘基本格式及注意事项

Dear Mr. XXX，（对买家的礼貌的称呼，不要以sir or madam来开头，这样对对方不够尊重）

Thanks very much for your inquiry dated XXXXX via .

（提醒买家他于什么时候通过哪里看到你公司的产品信息并发送了询盘） Pls find our quotation for XXX as follows:

??（此处为报价内容，如果是初次联系的买家，还要在报价之后加上简单扼要的公司介绍）

We are looking forward to your early reply.（结束前的惯用语，表达对他的重视） Sincerely yours/Yours faithfully,（礼貌的客套话，但商务信函不可不用） XXX Export Manager（专业的签名档：你的姓名、职位、公司名称、联系方式等）

Hangzhou xxx Co., Ltd.

Tel: 0086 571-

Fax: 0086 571- Website:

A. 邮件格式需规范：

1.）邮件应有明确主题，应一件事情一个主题。

如:quotation sheet for cal coolers with full details

2.）邮件正文的每一段中间要空一行，方便别人阅读。 回复注意事项 询盘基本格式

3.）邮件显示的发件人要用英文,也可加上公名．

如：Frank Li(Fastar Ltd)

B. 回复邮件的操作技巧：

1.）回复时间

--- 不要超过24小时

--- 香港、台湾、韩国2个小时内回复

--- 澳大利亚收到后马上回

--- 欧洲下午三点前一定要回

--- 美国下班前回

--- 如果不能回复询盘一定要给客户一个回应，告诉他目前不能回的原因和什么时候能够给客户回复

跟进邮件的发送时间宜选择在星期二到星期五期间，星期六、星期日最好不要进行这样的跟进邮件（特别是主动的业务开发邮件）。因为星期一上班后，客户的邮箱里往往会充满了需要处理的工作邮件，人们常常会没有时间或耐心仔细阅读此类业务开发邮件，机会从而也会大打折扣了。

2.）回复前先建立客户文档，尽量多调查和了解其背景

3.）给客户二次或多次报价时要不断更新报价单

4.）多用请求的语气，少用命令式的口气

“Would you…; Could you…; 而不是Please…;”

5.）买家如果将邮件抄送给其他人你回复的时候要按“reply all” ，而不要只回复发件的那个人

6.）回复买家邮件的时候要最好保留上一次交流的内容

7.）不要用晦涩难懂的缩写，我们不是在发电报． 如receive: rcv等．以免产生误解．也尽量不要用俚语

8.）重要的内容可以用ｂｏｌｄ粗体加粗或者用其他颜色或大写

9.）不要全部用大写字母写邮件正文．如 I AM VERY GLAD TO RECEIVE YOUR INQUIRY DATED ON?，哪怕客人这么做

10.）不要用过多的感叹号，你在一个邮件用了过多的感叹号，效果是和你一个

都不用是一样的

11.）不要一味地发送请求阅读收条

C．外贸新人的十大误区：

1.）我给客人回复了，他就应该给我回复呀

2.）价格都报过了，就听天由命吧

3.）开发新客户才是最重要的

4.）客户是分等级的，事情是分等级的

5.）这是客户的事不是我的事

6.）客户比我们更专业

7.）我们的产品没竞争力所以订单难接啊

8.）我确实很忙所以没时间回复

9.）平台就是用来搜集客户信息的

10.）这个客人跑掉啦还多呢

第二节 询盘筛选

一． 询盘类型及处理思路

1．寻找卖家型

特征：有明确的采购计划，信息全面、专业，问题详尽

（如：指定面料、尺寸、颜色、包装方式、价格范围、数量等，通常会要样品） 处理思路：高度关注，及时、准确、全面、专业地答复，报价要有竞争力

2．准备入市型

特征：新买家/新产品/中间商，信息全面，但专业度差

（如：对自己公司介绍比较多）

处理思路：判断为潜在客户，耐心、专业地回答，培养其对你的信任

3．无事生非型

特征：群发询盘，信息既不全面也不专业，回复后通常不再有任何消息

处理思路：通用格式邮件答复，表达合作意愿，请其更多介绍自己信息

4．信息收集型

特征：技术人员刺探市场及同行信息，十分专业，可能会购买样品，但永远不会成为客户，甚至可能成为竞争对手

处理思路：把握专业的尺度，超出销售的话题礼貌拒绝

5．索要样品型

特征：索要免费样品，来自欠发达国家或地区或韩国，交流中会发现其对价格、质量等不关心

处理思路：回复时多谈价格及质量优势，试探其有无兴趣，坚持让其付样品费和邮费，他会自动远离

6．窃取情报型

特征：竞争对手，刺探信息，信息全面、专业，极难辨别

回复客人询盘范文 第7篇

时光荏苒，转眼一年的时间飞逝过去了。在这辞旧迎新的日子里，回首这一年工作的历程不禁感慨十分。

在这一年里虽然没有取得惊人的成绩，但是其中的曲折和坎坷我是深有体会的。对有一定销售经验的人来说，销售确实不难，但对于一个销售经验不是很丰富，刚从事销售这一行业不到两年的人来说是有一定挑战性的，到现在为止，我不再说自己是一个销售新人，因为我进军到销售这一行业也快一年半的时间，说长不长说短不短，大约xxx天的时间每天都是在围绕销售这一个中心而展开的。

20xx年这一年又快过去了，虽然没有取得斐然的成绩，但是我觉得已经做得对得起自己，每天我没有在虚度光阴无所事事，而是在想方设法怎样做好方案和报价迎来更多客户，一个业务员要得到公司的肯定那只有销售业绩，这是铁打的事实。为了明年能取得优异的成果，一定再接再厉，做最大的努力去挑战极限，争取明年做到超过预定销售额。

在上季度询盘是非常少的而且收到的询盘也没有多少含金量，即使利用大部分时间比较细致地去回复询盘，结果发现有潜在客户回复得也很少，而且回复得不太详细，实则从那些回复可以看出他们是没有意愿想买。可能只是为了积累一些报价，或用于与其他供应商的报价做比较，这一季度的报价基本都是无用功。在第二季度的时候可能产品比较完善，描述也算比较到位了，慢慢地一些含金量高一点的询盘就来了，在那众多的询盘中你无法得知哪些是有效得询盘，只有每个询盘都认真去对待从而引导潜在客户，他们才会一步一步对你的回复和话题感兴趣，而后会利用他们宝贵的时间在忙碌中开始一天一天回复你的问题。

实际上，只要大部分询盘是含金量较高的就一定会迎来客户来国看厂，这样拿到单的机会就较高。同时，还有一种情况就是客人需要的设备较多金额大，他们于是来国参观几家厂，而我们要在其中脱颖而出让他们选择我们生产的设备，这个有很多因素影响买卖的成功，价格因素，沟通因素，公司其他一些因素。所以成功与否，看实力。没拿到那个单也不要垂头丧气，拿到了也不要沾沾自喜。机会还很多，不过每次都要好好把握。

第三季度基本都是在跟单学做单据，其实这些表面上不难，但是都是些细致活，只要一个地方错了可以让客户清不了关。就拿单单要相符单证要一致来说，公司抬头一定要用对，不要装箱单和商业发票还有原产地证用的不是一个公司的，那么就会出问题了，这只是其中的一例。

第四季度，在11月上旬所幸接到了一个单，本来是打算做完今年辞职了，明年做到四月份的样子如果做不到单就辞职。

因为我知道跟到一个单的最短的时间大概就是3个月的样子。重新给自己制定一个销售计划，其中最不可缺少的就是毅力和勤奋，还有一个坚定的信念。我总是暗示自己单肯定是会有的，只是时间的问题。虽然付出并不一定就有很大的回报，但是有所付出就一定会有得，天上不会自动掉馅饼，只有自己努力去争取才有机会获得成功，成功总是垂青于有准备的头脑，所以作为一个销售员要时刻准备着如何去应对未知。

这一年即将过去，在这一年里失望过也庆幸过，庆幸地是在没有其他做外贸的同事的带领下也可以完成一个小单。做了一个一个小单之后信心便有了，这是庆幸之处。其中不足之处还是对于技术上的一些问题无法给客户解答清楚，因为那些是要弄懂原理才弄得清的，比如说那些管路的原理，水从哪里流进后经过哪些管流出，哪些管又是回收浓水的，打开哪些开关又是洗膜的，打开哪些是冲洗预处理罐子的，哪个阀门又是什么功能的等等，等客户问到这些无法告知的时候便意识到实际上只弄清楚基本的流程是远远不够的。到目前为止还没有售出过一条生产线的机器，那里面的细节涉及技术上的问题应该更多，所以说无论从事哪个行业，学是无止境的。从这些，我看到了自己的不足，以后如果想小有成就必须在这方面精益求精。

总结到这里我基本上没有什么心得和自我审视的地方了，只是还有下一年的目标，想着朝那个目标迈进，能售出一条纯净水生产线的设备一直是我追求的目标，希望明年第一季度可以实现。

回复客人询盘范文 第8篇

未付款询盘回复：

Dear ___,

we have got your order of......

The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.

When the payment is finish, I can stock up the item and get it ready for shipping.

If any further questions, please feel free to contact with us.

Thanks

Best Regards

已付款订单的回复：

Dear ___,

I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit.

If you have any other questions, Please feel free let me know.

We are looking forward to getting your early reply.

Best Regards

客户投诉产品质量有问题

Dear customer,

I received the boots but I can't sell them because the Gucci bo_ was ripped up if you can't secure the packages better than that then you will not be hearing from me again!

Dear friend,

I am very sorry to hear that. The damage must happened during transportation. I usually make sure everything is in good condition before shipping products out. I make sure giving you more discounts to make up when you buy from me ne_t time. Thanks for your understanding.

Best Regards

订单完成

Dear customer,

I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you.

Thanks

Best Regards

回复客人询盘范文 第9篇

未付款询盘回复：

Dear ,

we have got your order of......

The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.

When the payment is finish, I can stock up the item and get it ready for shipping.

If any further questions, please feel free to contact with us.

Thanks

Best Regards

已付款订单的回复：

Dear ,

I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit.

If you have any other questions, Please feel free let me know.

We are looking forward to getting your early reply.

Best Regards

客户投诉产品质量有问题

Dear customer,

I received the boots but I can't sell them because the Gucci box was ripped up if you can't secure the packages better than that then you will not be hearing from me again!

Dear friend,

I am very sorry to hear that. The damage must happened during transportation. I usually make sure everything is in good condition before shipping products out. I make sure giving you more discounts to make up when you buy from me next time. Thanks for your understanding.

Best Regards

订单完成

Dear customer,

I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you.

Thanks

Best Regards

回复客人询盘范文 第10篇

光阴荏苒，一个月的实习将要划上圆满的句号。通过本次实习，让我得到了丰实的磨炼，是一次非常有意义的实践活动，为我今后走上讲台做一位合格人民教师作了良好的铺垫。同时也是我大学期间最令人难忘的一段求学时光。

实习期间，我严格要求自己，努力做到。虚心听取指导老师意见，认真备好和上好每节课，真诚对待每一位学生，尽责各个工作环节。在讲课中，我不断吸取教训，学有所成。学会怎样引导学生，活跃课堂气氛，让学生更好更透彻地学会知识。当然，要成为一位优秀教师，还要不断努力，学习更多的经验和技能。在班主任工作中，我懂得用博爱和宽容的心去对待每位学生，让快生和慢生都得到更好的发展。但由于时间有限，我觉得还有很多东西有待我去学习。

在这些天的实习中，我受益匪浅，让我有机会将理论与实践有机地结合起来。站在教育最前线，面对双双求知的眼睛，心中倍感任重而道远。教然后而知困，给学生一滴水，需要老师拥有一水库都不为过。今后我一定要更加勤奋学习，做一位优秀园丁，把祖国花朵浇灌得更加艳丽。

饮水思源，能够圆满结束这次有意义的实习活动，离不开实习学校领导和老师的关怀和指导，离不开带队老师的关怀和指导，离不开队友们的支持和帮助。在此我一一深表谢意。虽然今天我是一名普通的实习生，但明天我有信心成为一名优秀的人民教师。努力用智慧和汗水来回馈社会，报效祖国。

时光飞逝，一转眼我从学校步入社会实习工作已经有两三个月的时间了，在工作中，我本着严以律己的思想，认真对待和做好每一项工作。与工作相关的事上，不懂则虚心向同事请教，不断的提高和充实自己，同事也提高自己的工作效率。作为一个应届毕业生，初来公司，曾经很担心不知该怎么与人共处，该如何做好工作；但是公司宽松融洽的工作氛围、团结向上的精神，让我很快完成了从学生到职员的转变。

两三个月，虽说不长也不短，在这段时间里我学到了不少。刚开始的一周，许多事情都是云里雾里，自己也很迷茫，但随着同事的指导，我渐渐步入正轨，一开始就是按着指示做事，自己思考较少，后来随着事情多了起来，开始懂得如何好好安排自己的工作，做好计划，按着计划一步一步来完成工作。为自己列一个计划来行事用许多好处，一来起到统筹规划的作用，二来按部就班的做事，才能把事情做到井井有条，同时也提醒着自己当天的事要当天完成，提高了工作效率。

每天上班的第一件事就是查看邮件，看看有没有客人的最新回复或询盘，如果有新询盘第一时间反馈给采购，让采购及时报价以便在尽快的时间内回复给客人。若是客人的回复，则继续跟进，回复客人的邮件。跟进询盘时，根据客人的需求向客人发送产品照片推荐产品。

在开发客人这一工作上，我在一个多月的时间内接到了第一张订单，能接到这张订单，我要非常感谢我的同事们对我的帮助，没有他们耐心细心的指导和帮助，单凭我一人在没有实践经验的情况下是无法做到的。都说外贸是长跑，有些人跑了很久仍无法跑出成绩。而我在一个多月的时间内小有成绩，这笔订单着实鼓舞着我再接再厉，长跑仍未结束，还需要不骄不躁，沉得住气，静下心来，好好对待每一位客人，认真回复好每一封邮件。对每一位客人及时进行总结，在开发客人时或订单进行时要处于主动位置，带领着客人朝我们预期的路线走，而不是被动的等待客人指定要做什么。

初入职场，许多不懂的事情仍需前辈指导；各种经历也让我不断成熟，在处理各种问题时考虑得更全面，避免不必要的失误发生。同时我也认识到自己还有许多不足之处，深知自己还有许多需要努力学习的地方。我会在日后的工作中继续学习，与同事同行不断交流和总结经验。

回复客人询盘范文 第11篇

Dear Edison Bonilla,

How are you? Thanks a lot for your mail and your trust on us.

I noted that you are interested in our products with item BL-88, I think you got the size and specifications from the details from price of it is enclosed. Please check. As usual,we use the T/T as our minimum order quantity is separately enclosed our full e-catalogue. Please feel free to ask me,if you have any more question./I kook forward to hearing from you. / I can send samples to you, if you reply to me/I can do for you some special samples, if you reply to me /

Yours,sincere

Star Cheng

Company: Shenzhen Qkie Electronic CO., LTD

Cuntry:China

Add:5/f,Building A,Xixiang haoye Technology park,Fuyong Town,Baoan District,ShenZhen City,China

Tel: 86-755-2751 2960

Cel:+86 13249854876

Fax: 86-755-2751 6546

Gmail:qkiewireless@

Website:.cn

建立业务关系

Dear Sir or Madam:

A few months ago we had the opportunity to see a display of your productds at the Guangzhou International Trade Center ,and we were most impressed by the quaity and low prices.

We should like to offer you our service as a trading firm ,and would mention that we are experienced importers of our country ,and are enjoying a good reputation all over the world.

In addition ,we operate our own advertising agency ,and we can use the latest marketing procedures quite will be sure of your sales if you would allow us to promote sales of your products througout China .

Your early reply will be highly appreciated.

Yours faithfully,

1. we are one of the largest importers of ….in…and shall be pleased to establish business relations with you.

2. we enclose a copy of our catalogue for your reference and hope that you would contact us if any item is of interest to you.

3. we ,therfore,take pleasure in informing you that we are an enterprise

manufacturing shirts.开发信

4. the products manufactured here have been proved by a scrupulous test to be sound.严格的质检认证

5. Enclosed are a brochure and a copy of our price list to give you a general idea of our products available.寄手册

6. We are sending you separately our pattern-book with the price list.随函附寄

are confident that you can do some profitable business.相信贵方可以获利。

would like to enter into direct business relations with you on the basis of equality ,mutual benefit and exchange what one has for what one need.平等互利的基础上

t remember to tell you then Mexican market is very competitive 市场竞争激烈

10. The designs and colors of all products will almost exactly match your needs询问详细信息

包装和唛头

1. We want you pack the tins in cartons ,each containing 12

tins,separated by corrugated paper dividers.

2. We trust that you will give special care to the parking in order to

avoid damage in transit.

3. Each case should be marked with the following: name of the

commodity, quantity, country of origin, etc.

4. We can do exactly according to your packing instructions. 支付货款

1>Dear Sir or Madam:

We are writing to refer you to our letter dated Jan 11,, in which we confirmed the acceptance of your order NO . that letter,we promised that the shipment would be made by the end of March subject to your L/C reaching here by the end of January.

However until now we haven’t received your L/ you please promptly instruct your banker to open an irrevocable L/C at sight in our favor without further delay so that we can arrange for prompt shipment?If your L/C cant reach us within 10 days ,we are afraid that we may be able to ship the order as instructed.

We are looking forward to receiving your early reply.

2>Dear Sir or Madam:

I have received your letter to tell you that I have today through the National Bank established the confirmed,irrevocable Letter of Credit in your favor for the amount of Euro 62,000 payable by sight draft accompanied by a full set of the shipping documents.

Hi Mike,

Samples received and already passed to vendor. The material was PP, not ABS. Offer sheet is preparing and will be sent to you soon. By the way, raw material increased these days, pls make a decision quickly to go ahead after price confirmed. We'll arrange the mass production asap.

Thanks and best regards,

4.开发信RE:the SECRET how to reduce mouse cost

Good Qkie electronic technology Co.,ltd trading here, exporting MOUSE / KEYBOARD with good quality and low price in US. We are pleased to enclose you our ENTERPRISE CULTURE,pls kindly check. Call me, let's talk details.

BR,

Star

Company: Shenzhen Qkie Electronic CO., LTD

Cuntry:China

Add:5/f,Building A,Xixiang haoye Technology park,Fuyong Town,Baoan District,ShenZhen City,China

Tel: 86-755-2751 2960

Cel:+86 13249854876

Fax: 86-755-2751 6546

Gmail:qkiewireless@

Website:.cn

各种询盘回复范本

高效回盘5大要诀

及时：接到买家询盘，要给予及时反馈，确保询盘回复有效性。通常在1小时内完成回询盘，订单生成的率高达70%，回时间超过10小时，会大大降低订单生成率。

专业：卖家应具备丰富的行业知识，对于客户关于产品方面询问，能够给予专业解答。

准确：要将回复信写得很清楚，首先要正确理解买家来函的准确意思，如有不清楚的地方，则应立即去函向客户询问了解，切忌一知半解。

具体：尽量一次性多传达自己的意思，以免来回沟通错过了商机。

格式：格式一般分为称呼、正文、敬祝语、落款几个部分，语言简洁准确，避免出现语法和拼写的错误。鉴于东西方文化的差异建议回答卖家问题直截了当，一般疑问句建议先回答yes或者no，然后再补充自己需要说明的。 回盘参考模版

不同状态下订单，回复询盘的方式和技巧各有不同。下面将订单状态大致分为一下几类：

1、未付款询盘回复：

第一主动出击，当买家下单后应及时主动与买家联系，联系内容可以按照先后顺序包括为打招呼，对产品进一步的介绍，并告知请付款以及时查看库存备货，尽快发货。下面一个不错的回复：

Dear XXX,

we have got your order of......

The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.

When the payment is finish, I can stock up the item and get it ready for shipping.

If any further questions, please feel free to contact with us.

Thanks

Best Regards

2、已付款订单的回复：主要内容包括确认产品的规格，尺码等等具体事宜，表现卖家的专业性下面是一个不错的例子：

Dear XXX,

I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit.

If you have any other questions, Please feel free let me know.

We are looking forward to getting your early reply.

Best Regards

3、发货后的回复：

从货物离开中国海关至买家收到货物建议每个阶段卖家都给买家发一封邮件通知买家，直到买家收到货为止。因为买家付款后都急于收到货物，而邮寄过程一般又是5-10天不确定的，因此这样随时通知买家货物状态一是表现自己商业城信度二是及时的沟通能让买家不再急切询问。

A、告诉买家订单详情

Dear Customer，

The item you order is already shipped and the tracking number is XXXXX

The mail status is as follows:

SHANGHAI

Dispatch from Sorting Center

This is the status of your order. You will get it soon.

Thanks for your support and understanding.

B、询问是否收到货物

Dear customer,

回复客人询盘范文 第12篇

（一）提高认识和业务能力

纪检监察机关是政治机关，不是单纯的办案机关，必须坚持惩前毖后、治病救人的工作方针。谈话人切勿急功近利，奔着处罚处理的目的，仅仅以被谈话人认错为主要目的，忽略谈话的内容形式的重要性。谈话人要真正摆正自身定位，以同志的身份，关心关爱干部的角度，让被谈话人真正意识到这是组织的关心关爱，从而正确对待，正视自身问题。通过谈话提醒了解干部、关心干部、爱护干部，使党员干部及时意识到自身存在的问题，让松弛的纪律得以重新绷紧，把问题消除在萌芽状态，起到“惩前毖后、治病救人”的效果。此外，还要加强纪检监察工作人员的心理学知识培训，强化谈话后回访的专业性心理疏导。

（二）做好谈话前的外查工作

一方面是对问题线索做好外围调查，对问题发生的时间、背景进行多方面查证，从被谈话人的职责、性格等方面进行多角度分析，并对谈话内容进行必要的研讨和推演。二是多方了解干部的情况，要通过查阅干部档案、考察情况登记表、个人简历，向分管领导询问等方式，熟悉谈话对象的年龄、学历、专业、工作经历、家庭、奖惩、性格等情况，全面了解谈话对象的优缺点，工作有何擅长，群众评价怎样，工作和生活中还存在哪些困难和问题。同时，结合干部身上存在的个性和共性问题，与干部换位思考，以心换心，在谈心谈话过程中突出重点，精准发力，共商解决之道。

（三）切实落实权利义务告知制度

谈话工作的第一项内容就是权利义务告知，在实践中往往因工作任务重、时间紧迫，会压缩被谈话人了解权利义务的时长，致使被谈话人不了解自身的权利义务。大部分人对“被纪委谈话”一事也不好开口请教，有的被谈话人甚至在谈话结束后很长时间里都忐忑不安。所以要保证被谈话人阅读权利义务告知书的时长，对被谈话人的疑问进行详细解答，使其充分了解自身的权利义务。

（四）注重谈话技巧

一是不空讲大道理。变单方说教为互相沟通，对谈话中了解到的干部的牢骚、抱怨、负面情绪，谈话人不能站在道德的高地进行横加指责和批评，而应该以朋友的身份换位思考，从被谈话人的角度看待和理解这些牢骚、抱怨、负面情绪，并和被谈话人谈者起沟通和分析产生的原因，明确所可能带来的危害，商量整改的思路和方向，制定整改的方案和目标，从而达到化解思想疙瘩，排解负面情绪，激励干事创业的目的。二是营造温馨的谈话氛围，一个温馨的谈话氛围，会使干部完全放松身心，提升谈话函询的实效，要善做倾听者，不轻易打断被谈话人的话，耐心做好谈话记录。教育引导时，既坚持晓之以理，又要注动之以情，指出问题，分析原因和帮助提高，都要让被谈话者乐于接受。

Dear ___,

we have got your order of......

The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.

When the payment is finish, I can stock up the item and get it ready for shipping.

If any further questions, please feel free to contact with us.

Thanks

Best Regards

已付款订单的回复：

Dear ___,

I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit.

If you have any other questions, Please feel free let me know.

We are looking forward to getting your early reply.

Best Regards

客户投诉产品质量有问题

Dear customer,

I received the boots but I can't sell them because the Gucci bo_ was ripped up if you can't secure the packages better than that then you will not be hearing from me again!

Dear friend,

I am very sorry to hear that. The damage must happened during transportation. I usually make sure everything is in good condition before shipping products out. I make sure giving you more discounts to make up when you buy from me ne_t time. Thanks for your understanding.

Best Regards

订单完成

Dear customer,

I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you.

Thanks

Best Regards

未付款询盘回复：

Dear ___,

we have got your order of......

The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.

When the payment is finish, I can stock up the item and get it ready for shipping.

If any further questions, please feel free to contact with us.

Thanks

Best Regards

已付款订单的回复：

Dear ___,

I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit.

If you have any other questions, Please feel free let me know.

We are looking forward to getting your early reply.

Best Regards

客户投诉产品质量有问题

Dear customer,

I received the boots but I can't sell them because the Gucci bo_ was ripped up if you can't secure the packages better than that then you will not be hearing from me again!

Dear friend,

I am very sorry to hear that. The damage must happened during transportation. I usually make sure everything is in good condition before shipping products out. I make sure giving you more discounts to make up when you buy from me ne_t time. Thanks for your understanding.

Best Regards

订单完成

Dear customer,

I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you.

Thanks

Best Regards

可以针对首次来信没有明确需求，联系信息不全的客户

Dear Mr. Amir,

Many thanks for your inquiry dated(of) XXXX from .

In order to let us make more correct quotation accordingly, please kindly tell us the exact model number you prefer after checking our website of .

Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, how many workers, major product lines, company website and last year's sales turnover if possible. More details better price.

Waiting for your early reply.

Best Regards

Amy

可以针对首次询盘比较明确，且联系信息较全的客户。

Dear Mr. Naresh,

So glad receiving your enquiry for our Barbies' collection from dated XXX. Thanks a lot.

We are a leading manufacturer in children’s wear in China and our products have been exported to customers all over the world such as ****. The Barbies Collection is the most popular style in our factory, selling fast.

However, detailed price list for the skirts and long pants will be sent to you based on your specific further product description such as color, specification, special design requirement etc. Please check the following styles photo which should be suitable for your Indian market and tell us more requirements on the exact skirts and long pants.

Please do not hesitate to contact us if any question and we are waiting for your reply.

Best regards,

Amy

可以针对首次询盘，需求明确，要求报价的客户。

Dear Mr. Muller:

Thank you for the letter of (date) enquiring price for our boy‘s t-shirt.

To close our deal , we offer you firm C&F Limassol USD xxx/pc. Payment by irrevocable L/C to reach us one month before the time of shipment. This offer is subject to your reply reaching us before (date). Please refer to the attached files for packing and product specification info.

We allow a discount of 5% if your order exceeds USD 5,000. And there has been a heavy demand for our t-shirt and our factory is fully committed right now.

Therefore, at the most competitive price we offer, we hope to receive your reply with

questions if any or an order soon.

Best regards

Amy

可以针对首次询盘，需求明确，要求报价的客户。

Dear Johnson，

We are so glad to know you are interested in our product , series and very glad to enter into business relationship with you.

As Australia is our important strategic market, and in order to help us both to push sales here, our company prefer to offer you the above “cost” price to hit your target.

Hope so competitive price can help you get your market soon .

By the way, could you pls tell us which color you like most and what kind of packing way you prefer?

Your prompt reply will be highly appreciated.

Best regards

Amy

Dear__________,

Thank you for your inquiry dated __________regarding__________.

Please find the detailed product information as follows:

Product Description: __________

Specifications: __________

Packaging: __________

Price: __________

Payment terms: __________

We look forward to hearing from you soon and processing your first order.

Sincerely,

__________

Dear X,

Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality.

But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.

I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think.

If you any comments ,pls let me know.

Thanks and regards

Angela.

20xx年12月18日，我收到一个来自美国的关于节能灯的询盘，因为是第一次，所以我也十分重视。花了差不多一个上午的时间整理报价函，然后发了出去。于是天天期盼这美国客户的回复，可是一个星期过去，仍然没有消息。我把这件事告诉了一个同事，她说，这是很正常的情况，很多客户只是为了试探一下产品价格，所以也不要对此抱太大的希望。

这个星期我适时地更新阿里巴巴的产品，同时也经常留意阿里巴巴上最新的求购信息。看到有在线的就直接跟他们聊(奇怪的是很多都不搭理)，不在线的只能通过系统发邮件。然而前前后后我发了不少的开发信，都是一去不复返的。这让我信心大受打击。后来慢慢的我明白了一个道理，发一百封开发邮件有一个客户回复已经很不错了，做业务真的很需要耐心，同时运气也非常重要。于是我重新调整自己的心态，不要急于求进，学会耐心，相信机会总是留给有充分准备的人。

Dear $buyer,

Thanks for your message. Well, if you buy both of the XXXX items, we can offer you a XXX % discount. once we confirm your payment, we will ship out the items for you in time. Please feel free to contact us if you have any further questions.

Thanks & Best regards!

$myname

译文：感谢您给我信息。目前我们正在进行促销，如果你购买了XXXX 个产品，我们可以为您提供XXX %的折扣。一旦我们确认您的付款，我们将及时发货。如果您有任何进一步的问题，请随时与我们联系。谢谢！

提示：请添写希望买家购买的件数和您所能提供的折扣。

Dear $buyer,

We’ve reset the price for you. We have given you a XXX % discount on the original shipping price. Since the price we offer is lower than the market price and as you know the shipping cost is really high, our profit margin for this product is very limited. Hope you are happy with it and you are welcome to contact me if there’s anything else I can help with.

Best regards!

$myname

译文：我们已经为您重置价格并给您原运价XXX％的折扣。如你所知，运输成本非常高，而我们提供的价格比市场价格低，我们从这个产品中赚取不了多少利润。希望您满意，并随时与我联系。

提示：请填写运费折扣。

Dear,

We are a joint venture specializing in the . We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at Http://. which includes our latest product line.

Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.

We are looking forward to your prompt reply.

Sincerely,

$objec

1询盘

Dear Mr. Li,

Your firm has been recommended 1 to us by the Dickson Electrics Company, with whom we have done business for many years.

We are interested in your Electric Typewriters for use in offices and shall be glad if you will send us a copy of your illustrated catalogue 2 and current price list.

Yours sincerely,

Susan Block

Manager

A Reply

Dear Ms Block,

We welcome you for your enquiry of Fed. 1 and thank you for your interest in our commodities. We are enclosing 3 some copies of our illustrated catalogues and a price list giving the details you asked for.

意思是:纪委要先拉人去调查，调查后再通知下达处分给本人。

收到纪委函询领导干部该怎么做：

1、首先确认该函询是否合法，例如是否加盖公章等。

2、如果该函询确实是依法作出，则按照该函询要求，实事求是的进行书面答复。

具体如下：领导干部在收到纪检监察机关发出的函询通知后，应在十五个工作日内就函询问题实事求是地作出书面回复，包括对问题的解释说明、具体整改措施等。对确因特殊情况不能在规定时间内回复的，领导干部须报经纪检监察机关负责函询的内设机构同意后，方可适当延长回复时间。同时，《党内监督条例》规定，领导干部应当在民主生活会上把组织函询的问题说清楚、讲透彻，接受组织监督。

3、需要注意的是，对不按规定对待组织函询的行为，纪检监察机关将给予严肃处理，相关领导干部将承担产生的后果。而且，对回复问题模糊，问题解释不清楚，综合整改措施不具体的，纪检监察机关将再次发函询问。

对不如实回复函询问题的欺骗组织行为，纪检监察机关将视情节轻重给予被函询领导干部批评教育、组织处理或者纪律处分。不如实向组织说明问题、情节较重的，给予警告或者严重警告处分。对函询后不知止、不收敛，打击报复等违纪行为，依照相关党纪规定予以从重处理。

可以针对首次询盘，需求明确，要求报价的客户。

Dear Mr. Muller:

Thank you for the letter of (date) enquiring price for our boy‘s t-shirt.

To close our deal , we offer you firm C&F Limassol USD ___/pc. Payment by irrevocable L/C to reach us one month before the time of shipment. This offer is subject to your reply reaching us before (date). Please refer to the attached files for packing and product specification info.

We allow a discount of 5% if your order e_ceeds USD 5,000. And there has been a heavy demand for our t-shirt and our factory is fully committed right now.

Therefore, at the most competitive price we offer, we hope to receive your reply with

questions if any or an order soon.

Best regards

Amy

可以针对首次询盘，需求明确，要求报价的客户。

Dear Johnson，

We are so glad to know you are interested in our product , series and very glad to enter into business relationship with you.

As Australia is our important strategic market, and in order to help us both to push sales here, our company prefer to offer you the above “cost” price to hit your target.

Hope so competitive price can help you get your market soon .

By the way, could you pls tell us which color you like most and what kind of packing way you prefer?

Your prompt reply will be highly appreciated.

Best regards

Amy

Hello ma'am, we are a France marketing company and upon our client's request we are interested in some rubber bar mats, please see more info below:

Quantity: 30,000pcs

Size: 60x10cm

Printing: CMYK print similar to the attached artwork （随附了设计图稿）

Can you please send your offer including delivery cost to Paris? Ideally they should have delivered within 5-6 weeks.

Looking forward to your reply.

买家身份真实，客户性质清晰，询价内容也明确了产品材质，尺寸和设计样式，还明确了对报价和货期的要求，也能通过落款找到其他联系方式，如领英，Ins, Facebook或者WhatsApp.

通常大家肯定是最喜欢第3，第4种类型的询盘，觉得这种询盘最优质，最厌倦第2种询盘。

毕竟询盘信息越丰富详细，越简化我们的工作流程，省去很多沟通上的细节，可以直接报价。但通常这类询盘，买家已经熟稔市场，公司采购流程很规范，才能精细地提出要求。

询盘一般分为两种：

1)一般询价：这种询价并不一定涉及到具体的交易，一般属于大致的了解。

2)具体询价：所谓具体询价实际上就是请求对方报盘(request for an offer)。也就是说，买方已准备购买某种商品，或已有现成买主，请卖方就这一商品报价。

Basic expressions

1. Our buyers asked for your price list or catalogue.

我们的买主想索求你方价格单或目录。

2. Prices quoted should include insurance and freight to Vancouver. 所报价格需包括到温哥华的保险和运费。

3. I would like to have your lowest quotations . Vancouver. 希望您报成本加运费、保险费到温哥华的最低价格。

4. Will you please send us your catalogue together with a detailed offer?

请寄样品目录和详细报价。

5. We would appreciate your sending us the latest samples with their best prices.

请把贵公司的最新样品及最优惠的价格寄给我们，不胜感激。

6. Your ad in today’s China Daily interests us and we will be glad to receive samples with your prices.

对你们刊登在今天《中国日报》上的广告，我们很感兴趣。如能寄 来样品并附上价格，不胜欣慰。

7. Will you please inform us of the prices at which you can supply? 请告知我们贵方能供货的价格。

8. If your prices are reasonable, we may place a large order with you.

若贵方价格合理，我们可能向你们大量订货。

9. If your quality is good and the price is suitable for our market, we would consider signing a long-term contract with you.

若质量好且价格适合我方市场的话，我们愿考虑与你方签署一项长 期合同。

10. As there is a growing demand for this article, we have to ask you for a special discount.

鉴于我方市场对此货的需求日增，务请你们考虑给予特别折扣。

11. We would appreciate your letting us know what discount you can grant if we give you a long-term regular order.

若我方向你们长期订货，请告知能给予多少折扣，不甚感激。

12. Please quote your lowest price CIF Seattle for each of the follow- ing items, including our 5% commission.

请就下列每项货物向我方报成本加运费、保险费到西雅图的最低价 格，其中包括我们百分之五的佣金。

13. Please keep us informed of the latest quotation for the following items.

请告知我方下列货物的最低价格。

14. Mr. Smith is making an inquiry for green tea.

史密斯先生正在对绿茶进行询价。

15. Now that we have already made an inquiry on your articles, will you please make an offer before the end of this month?

既然我们已经对你们的产品进行了询价，请在月底前报价。

16. As a rule, we deliver all our orders within 3 months after receipt of the covering letters of credit.

一般来说，在收到相关信用证后三个月内我们就全部交货。

17. Please quote us your price for 100 units of Item 6 in your catalog.

请给我们提供你们产品目录册上100组6号产品的报价。

18. Those items are in the greatest demand in foreign markets.

那些产品在国外市场上的需求量很大。

19. Would you please quote me your prices for the goods?

你能报给我这些商品的价格吗?

20. We have quoted this price based on careful calculations.

这个报价是我们在精打细算的基础上得出来的。

Conversations

Dialogue 1

A: Good afternoon. I am Mr. Brown, the import manager of Atlantic Industries Ltd, Sidney, Australia. This is my card.

B: Good afternoon, Mr. Brown. My name is Mrs. Anderson, manager of the sales department.

A: Nice to see you, Mrs. Anderson.

B: Nice to see you too, Mr. Brown. Won’t you sit down?

A: Thank you.

B: What would you like, tea or coffee?

A: I’d prefer coffee if you don’t mind.

B: Is it your first trip to the Fair, Mr. Brown?

A: No, it’s the fourth time.

-- 下午好!我是布朗先生，是澳大利亚悉尼大西洋工业有限公司进口部经理。这是我的名片。

-- 布朗先生，下午好!我是安德森女士，销售部的经理。

-- 见到你很高兴，安德森女士。

-- 布朗先生，我也很高兴见到你，请坐。

-- 谢谢。

-- 你愿喝茶还是咖啡?

-- 如不介意请来杯咖啡吧。

-- 布朗先生，这是您第一次参加博览会吗?

n 不，这是第四次了。

B: Good. Is there anything you find changed about the Fair?

A: Yes, a great deal. The business scope has been broadened, and there are more visitors than ever before.

B: Really, Mr. Brown? Did you find anything interesting?

A: Oh, yes. Quite a bit. But we are especially interested in your products.

B: We are glad to hear that. What items are you particularly inter - ested in?

A: Women’s dresses. They are fashionable and suit Australian women well, too. If they are of high quality and the prices are reasonable, we’ll purchase large quantities of them. Will you please quote us a price?

B: All right.

-- 太好了。您发现博览会有什么变化吗?

-- 对，变化很大。经营范围扩大了，而且客户也多了很多。

-- 布朗先生，真的吗?你有没有发现感兴趣的商品?

-- 是的，有很多。我们对你们的产品尤其感兴趣。

-- 听你这样说我们真高兴。您对什么产品尤其感兴趣呢?

-- 连衣裙。这些连衣裙的款式不仅时髦，而且很适合澳洲妇女穿着。 如果这些衣服质量好，价格合理，我们将大量订购。您能开个价吗?

-- 那好吧。

we had your enclosed drawings of 5 types of machines in your letter feb. 2, . would you please inform us by return of the price, discounts, terms of payment and the time when you can deliver them. if your quotations are suitable and the quality proves good, we’ll be pleased to invite your representative over for detailed discussion.

我方收到贵方2月2日函及随函所附有关5种机械的图纸。

请函报有关机械的价格、折扣、付款方式及最早的交货时间。

如果报价合理并能证明质量优秀，我方将邀请贵方的代表过来详谈。

我们已向该公司提出询价( 询盘 )。

we addressed our inquiry to the firm。

对该公司的询价信，我们已经回复。

we answered the inquiry received from the firm。

我公司已收到，该公司关于这类商品的 询盘 。

we have an inquiry for the goods received from the firm。

我们已邀请客户对该商品提出询价。

we invited inquiries for the goods from the customers。

敬请将贵公司的进口商品目录寄来为荷。

will you please let us have a list of items that are imported by you。

如能得到贵方特殊的询价，则甚为感谢。

we shall be glad to have your specific inquiry。

敬请惠寄报价单和样品可否? 请酌。

would you care to send us some samples with the quotations。

由于这一次订购是合同的组成部分，请提供*好的条件。

please put us on your best terms，as this order forms part of a contract。

请告知以现金支付的优惠条款和折扣比例。

please state your best terms and discount for cash。

由于打折扣，请告知*好的装货(船)条件。

please put us on your very best shipping terms as regards discount。

请告知该商品的价格和质量。

please let us have information as to the price and quality of the goods。

请对日本生产的合成纤维的制品，如尼龙、维尼龙、莎纶等报最低价格。

please quote us your lowest price for sundry goods，including synthetic fiber good，including synthetic fiber goods，such as nylon，vinylon，and saran made in japan。

敬请告知该货以现金支付的最低价格。

kindly favour us with the lowest cash price for the goods。

敬请告知贵公司可供应的上等砂糖的数量和价格。

kindly let us know at what price you are able to deliver quantities of best refined sugar。

请报德克萨斯州产中等棉花50包、11月份交货的最低价格是多少?

at what lowest price can you quote for 50 bales middling texas cotton for november?

请报10英担、一级软木(瓶)塞的最低价格。

please quote us the lowest price for ten cork。

请对上述产品报运至我方工厂交货的最低价格。

we shall be obliged by a quotation of your lowest price for the said goods free delivered at our works。

请贵方惠寄商品目录并报价、谢谢。

i shall be glad if you will send me your catalogue together with quotations。

请对该商品报最低价。

please quote us your lowest prices for the goods。

贵公司7月1日来函就该商品优惠条件的 询盘 敬悉。

we have received your letter of july 1，enquiring about the best terms of the goods。

如收到贵司对机械产品的询价，我们将甚表谢意。

we shall be pleased to receive your enquiries for the machineries。

如能告知该商品的详细情况，则不胜感谢。

we would appreciate receiving details regarding the commodities。

如您能告知该商品的现行价格，将不胜感谢。

we would appreciate it if you will please let us know the ruling prices of the goods。

首先确认该函询是否合法，例如是否加盖公章等。

如果该函询确实是依法作出，则按照该函询要求，实事求是的进行书面答复。具体如下：领导干部在收到纪检监察机关发出的函询通知后，应在十五个工作日内就函询问题实事求是地作出书面回复，包括对问题的解释说明、具体整改措施等。对确因特殊情况不能在规定时间内回复的，领导干部须报经纪检监察机关负责函询的内设机构同意后，方可适当延长回复时间。同时，《党内监督条例》规定，领导干部应当在民主生活会上把组织函询的问题说清楚、讲透彻，接受组织监督。

需要注意的是，对不按规定对待组织函询的行为，纪检监察机关将给予严肃处理，相关领导干部将承担产生的后果。而且，对回复问题模糊，问题解释不清楚，综合整改措施不具体的，纪检监察机关将再次发函询问。对不如实回复函询问题的欺骗组织行为，纪检监察机关将视情节轻重给予被函询领导干部批评教育、组织处理或者纪律处分。不如实向组织说明问题、情节较重的，给予警告或者严重警告处分。对函询后不知止、不收敛，打击报复等违纪行为，依照相关党纪规定予以从重处理。

/Email dear, I'm sorry to disturb you, but I'm worried that I have to complain about the reason why I'm not satisfied. In addition, in this case, thank you very much for your consideration. I hope you can give me a reply.

I sincerely look forward to your reply. Dear Li Ming, I'm writing to see if you can first provide me with information about the second aspect, and third, I'm writing I would also like to ask if you can send me some pamphlets on the above aspects. Thank you for your kindness.

Your prompt attention to this letter will be very grateful for your sincerity. Dear Li Ming, I am writing to make a formal request because of me, so I also want to ask. I am sorry for the inconvenience caused to you.

Thank you for your attention to these requirements. If you have any questions, please do not contact me I, I am looking forward to your sincere reply, dear Li Ming, I am really sorry for this situation again, I am sorry for the inconvenience caused to you, I hope you can accept my apology and understand your sincerity, dear Li Ming, I am writing to express my sincere thanks to you, if it is not for your help, I am afraid that I will be recognized by all people, is your reappearance Please accept your warm thanks. I sincerely thank you, Li Ming.

中文翻译：

/电子邮件亲爱的，我很抱歉打扰你，但我担心我必须首先投诉我不满意的原因，此外，在这种情况下，非常感谢您的考虑，我希望您能给我一个答复，我真诚地期待您的回复，亲爱的李明，我写信是想看看您是否可以首先向我提供有关第二个方面的信息，第三，我还想问一下，你能不能给我寄一些有关上述方面的小册子，谢谢你的好意，你对这封信的迅速关注将不胜感激你的真诚，亲爱的李明，我写信来正式要求是因为我，所以我也想我对给您带来的不便深表歉意，谢谢您对这些要求的关注如果您有任何问题，请不要联系我，我期待着您的真诚的回复，亲爱的李明，我真的很抱歉再次出现这种情况，很抱歉给您带来的不便，希望您能接受我的歉意，并理解您的真诚，亲爱的李明，我写信向您致以诚挚的谢意，如果不是您的帮助，我担心我会被所有人都认同是您的再次出现，我将对您表示热烈的感谢，请接受我衷心感谢你，李明。

Dear $buyer,

Thanks for your inquiry. We cherish this chance to do business with you very much. The order of a single sample product costs $ XXXX USD with shipping fees included. If you order XXX pieces in one order, we can offer you the bulk price of XXXXUSD/piece with free shipping. I look forward to your reply.

Regards！

$myname

译文：感谢您的询问，我们很诚挚的希望跟您做生意。一个样品的运费需要XXXX美元，如果您一个订单订XXX件产品，我们可以为您提供批量价格XXXX美元/件。期待着您的答复。谢谢。

提示：请填写你产品的价格，购买件数和优惠价格。

Write an inquiry letter to ask for more information concerning a product, service or other information about a product or service. These letters are often written in response to an advertisement that we have seen in the paper, a magazine, a commercial on television when we are interested in purchasing a product, but would like more information before making a decision. Inquiries are also written to ask for business contact information to develop new business. For further types of business letters use this guide to different types of business letters to refine your skills for specific business purposes such as making inquiries, adjusting claims, writing cover letters and more.

撰写询盘信用来咨询关于产品，服务或者其它同产品或服务相关的信息。这些信件经常是在在报纸、杂志和商业广告上看到自己感兴趣想要购买的产品之后而做出的反应，但我们希望在做决定前了解相关产品的更多信息。询盘信也可以用于寻求业务联系信息来发展新业务。用以下准则撰写不同类型的商业信件，为具体的商业目的来改善你的书写技巧。例如：询问信息，调整索赔，书写附函等等。

Remember to place your or your company's address at the top of the letter (or use your company's letterhead) followed by the address of the company you are writing to. The date can either be placed double spaced down or to the right.

记住把你的住址或者公司的地址写在信件的抬头(或者使用公司印有抬头的信笺)，紧随你要寄往的公司的地址的下面。写信日期既可以写在随后空两行下面或者写在右边。

important Language to Remember

重要的语言表达

The Start: Dear Sir or Madam

开头：亲爱的先生/女生

To Whom It May Concern - (very formal as you do not know the person to whom you are writing)

敬启者(非常正式的表达，用于你不知道对方收件人的身份的时候)

Giving Reference: With reference to your advertisement (ad) in...

参考背景信息：关于贵公司在……上的广告……

Regarding your advertisement (ad) in ...

关于贵公司在……上的广告

Requesting a Catalog, Brochure, Etc.: After the reference, add a comma and continue - ... , would (Could) you please send me ...

需要目录，产品小册子等等：在写完参考背景信息后，加一个逗号，继续写……麻烦你们能发送给我……

Requesting Further Information: I would also like to know ...

询问更多信息：我想知道….

Could you tell me whether ...

你能告诉我是否……

Signature: Yours faithfully - (very formal as you do not know the person to whom you are writing)

签名：祝愿一切顺利(给不知姓名者的正式信件的结尾客套语)

An Example Letter

信函模板

Kenneth Beare

2520 Visita Avenue

Olympia, WA 98501

Jackson Brothers

3487 23rd Street

New York, NY 1

September 12,

To Whom It May Concern:

With reference to your advertisement in yesterday's New York Times, could you please send me a copy of your latest catalog. I would also like to know if it is possible to makepurchases online.

Yours faithfully

(Signature)

Kenneth Beare

Administrative Director

English Learners & Company

肯尼斯 贝尔

2520 Visita大道

奥林匹亚 华盛顿州98501

杰克森兄弟

3457 第23条街

纽约，纽约12009

9月12号

敬启者：

to your inquiry, we have enclosed the quotation for your referencr.

根据你方报价，随函附上报价单供你方参考。

response to your inquiry, please find attached the quotation for xx in this email.

为了回应您的询问，我们在这封邮件中已附上XX的报价！

address your request, please find attached the detailed quotation for xx.

为了满足您的要求，请参阅附件xx的详细报价。

are pleased to satisfy your demand with the attached quotation.

我们很高兴随附报价单来满足您的需求。

With the development of science and technology, more and more people are keen on online shopping. I think online shopping has its advantages and disadvantages. First of all, it's convenient for us to shop at home instead of going to the store.

Where we may spend too much time, it can save our time. Especially when some people are too busy to vent, it will bring us some problems. We can't see the quality of the goods we want to buy, and we can't try them on, so we don't know whether it's suitable for us In my opinion, we should think carefully before shopping online, if maybe we'd better go shopping in the store.

中文翻译：

回复客人询盘范文 第13篇

未付款询盘回复：

Dear XXX,

we have got your order of......

The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.

When the payment is finish, I can stock up the item and get it ready for shipping.

If any further questions, please feel free to contact with us.

Thanks

Best Regards

已付款订单的回复：

Dear XXX,

I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit.

If you have any other questions, Please feel free let me know.

We are looking forward to getting your early reply.

Best Regards

客户投诉产品质量有问题

Dear customer,

I received the boots but I can't sell them because the Gucci box was ripped up if you can't secure the packages better than that then you will not be hearing from me again!

Dear friend,

I am very sorry to hear that. The damage must happened during transportation. I usually make sure everything is in good condition before shipping products out. I make sure giving you more discounts to make up when you buy from me next time. Thanks for your understanding.

Best Regards

订单完成

Dear customer,

I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you.

Thanks

Best Regards